FAQS
Product Usage & Performance
Q: How much litter should I use?
A: Pour 4-6cm depth in a clean litter box. Regularly top up the litter to maintain this optimal depth as needed.
Q: How effective is the clumping action?
A: Our cassava and corn starch formula creates exceptionally strong, tight clumps that won’t break apart during scooping. The clumping action is so effective that we actually recommend against flushing to prevent plumbing issues.
Q: How long does one 2.5kg bag last?
A: For one adult cat, our 2.5kg (5.5lb) bag typically lasts 2-3 weeks with regular scooping.
Q: Can I mix this litter with other brands of cat litter?
A: Yes, we recommend mixing our Natural Cat Litter with other brands! Due to our superior clumping performance from the cassava and corn starch formula, adding our litter to other brands will significantly enhance their clumping ability and overall performance, giving you a better litter box experience.
Q: Is this litter flushable? Can I flush the clumps down the toilet?
A: No, we do not recommend flushing our litter. Due to our superior clumping performance, flushing could cause plumbing blockages. Please dispose of used litter in your regular household waste.
Safety & Health
Q: Is this litter dust-free?
A: Yes, our natural starch-based formula produces minimal dust, making it safe for cats and humans with respiratory sensitivities.
Q: Is it safe for pregnant women and children?
A: Yes. Our core formula contains only food-grade cassava and corn starch. Even our scented variants use only natural additives like baking soda.
Q: What if my cat ingests some litter?
A: Our litter is made from food-grade starches that are safe if accidentally ingested in small amounts. However, if large quantities are consumed, please consult your veterinarian.
Retail & Wholesale/Business Partnership
Q: As a consumer, how can I purchase your products?
A: Our products are available on Amazon (US and Japan) or at pet stores in distributor regions (e.g., UK, Australia, New Zealand, Malaysia, South Korea). Feel free to email us for availability in your area.
Q: As a retailer, how can I wholesale your products for sale?
A: Please contact us via email at yzh@gaoyea.com. If your country has our international distributors, you can wholesale products directly from them. If not, we will work with you to explore other feasible options.
Q: Are you looking for international distributors?
A: Yes! We’re actively seeking qualified distributors worldwide to expand our natural cat litter globally. We welcome partnerships with established pet product distributors who share our commitment to quality and sustainability.
Q: How can interested distributors get started?
A: International distributors can contact our export team at yzh@gaoyea.com. We’ll discuss market opportunities, partnership terms, and provide samples for market testing.
Grow With Us
Ready to Join Our Vision？
We’re expanding our network of partners and seeking forward-thinking distributors and retailers who share our vision for excellence. If you’re interested in bringing our innovative products to your market, whether as a distributor or retailer, we’d love to hear from you.
Our team is ready to discuss how we can build a successful partnership together.